Jim Dahlby

Chief Customer Officer

With more than 20 years of experience at PowerPlan, Jim has held a variety of roles including head of growth strategy, program management, product management, solution architecture and implementation. Jim holds a unique view into PowerPlan’s solutions, as early in his career he was the key architect for two modules and designed and authored many others. That experience, coupled with his leadership experience, has allowed Jim to build strong relationships with customers and a deep understanding of their strategic challenges. Today he leads the Customer Success, Support and Managed Services teams, with a focus on supporting clients in achieving their desired business outcomes.

Jim graduated with highest honors from Georgia Tech with a B.S. in Industrial and Systems Engineering with a minor in Economics. Jim and his wife have three children and reside in Atlanta.